Terms of Service

Overview

Welcome to Pevqoria™.

Pevqoria™ is owned and operated by Shenzhen Dongsi Technology Co., Ltd.

Throughout these Terms of Service, the terms “Pevqoria™,” “we,” “us,” and “our” refer to Shenzhen Dongsi Technology Co., Ltd. and the Pevqoria™ store operated through pevqoria.com.

These Terms of Service govern your access to and use of our website, online store, product information, checkout features, customer services, and other related functionality made available through pevqoria.com (collectively, the “Services”).

Our online store may be hosted and supported by third-party ecommerce and technology providers, including Shopify.

By accessing our website, browsing products, creating an account, placing an order, or otherwise using the Services, you agree to these Terms of Service together with the policies referenced on our website.

Please review these Terms carefully before using the Services.

If you do not agree with these Terms, you should not use the Services or place an order through pevqoria.com.

Section 1 — Eligibility, Access & Accounts

You may use the Services only if you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the legal age of majority in your jurisdiction, you may use the Services only with appropriate permission or supervision from a parent or legal guardian where required.

When using our website or placing an order, you may be asked to provide information including:

• Name
• Email address
• Billing information
• Shipping address
• Telephone number
• Payment information

You agree that information you provide will be accurate, current, and complete.

If you create an account, you are responsible for keeping your login credentials secure and for activity conducted through your account.

You should notify us if you believe your account has been accessed without authorization.

Accounts may not be sold, transferred, assigned, or used for fraudulent or unlawful purposes.

Section 2 — Products & Product Information

Pevqoria™ offers outdoor lifestyle products intended for activities such as:

🌿 Backyard and patio living
🏕 Camping and outdoor recreation
🧺 Picnics and outdoor dining
🌱 Gardening
🏖 Beach and leisure activities
🔥 Fire pit and seasonal outdoor use

We make reasonable efforts to display product descriptions, specifications, photographs, dimensions, colors, and other information accurately.

However, certain differences may occur because of:

• Screen settings
• Lighting
• Photography conditions
• Manufacturing tolerances
• Material characteristics
• Product updates

Colors displayed on your device may not exactly match the physical product.

Product dimensions and other measurements may also be subject to reasonable manufacturing variation unless specifically stated otherwise.

We may update product information, discontinue products, or change available quantities from time to time.

Nothing in this section limits any rights you may have under our Return & Refund Policy or mandatory consumer protection laws.

Section 3 — Orders & Acceptance

Submitting an order through pevqoria.com represents an offer to purchase the selected products.

Receiving an automated order confirmation does not necessarily mean that the order has completed all verification or fulfillment checks.

We may decline or cancel an order where reasonably necessary, including situations involving:

• Payment authorization failure
• Suspected fraud
• Pricing or listing errors
• Inventory unavailability
• Delivery restrictions
• Incorrect or incomplete customer information
• Violation of these Terms

If we cancel an order after payment has been successfully collected, the applicable amount will be returned according to the original payment method and relevant payment processing procedures.

Section 4 — Order Review, Changes & Cancellations

Please review your order carefully before completing checkout.

If you need to request:

• An order cancellation
• A shipping-address correction
• Another order modification

please contact:

service@pevqoria.com

within:

12 hours after placing your order

We will make reasonable efforts to accommodate requests received within this period.

However, fulfillment may begin quickly, so a change or cancellation cannot be guaranteed once processing has started.

Once an order has shipped, eligible returns will be handled under our Return & Refund Policy.

Section 5 — Prices, Currency & Billing

All purchases made through pevqoria.com are processed in:

United States Dollars (USD)

Product prices may change from time to time without advance notice.

The price applicable to your purchase will generally be the price displayed at checkout when the order is submitted.

Unless clearly stated otherwise, product prices may not include:

• Shipping charges
• Taxes
• Customs duties
• Import fees
• Other charges imposed by third parties or government authorities

Applicable charges will be displayed or handled according to the policies and checkout process available for your order.

Promotional pricing, discounts, or limited-time offers may be subject to additional conditions.

Section 6 — Payment

Payment methods available for your order will be displayed during checkout.

Depending on availability, supported payment methods may include:

💳 Credit or debit cards
🅿️ PayPal
🔐 Other checkout methods made available through our authorized payment providers

You agree to provide accurate billing and payment information.

By submitting payment, you confirm that you are authorized to use the selected payment method.

Payment authorization decisions may be made by your bank, card issuer, PayPal, or another payment provider.

Additional information regarding checkout and payment processing is available in our Payment Options page.

Section 7 — Shipping & Delivery

Orders placed through pevqoria.com are fulfilled according to our Shipping Policy.

Our standard processing time is generally:

2–4 business days

During unusually busy periods, processing may take up to:

5 business days

Our current standard shipping charge is:

$5.99 per order

unless a different charge is clearly displayed at checkout.

Estimated delivery times vary by destination and begin after dispatch.

Shipping and delivery estimates are not guaranteed arrival dates.

Orders may be fulfilled from our own facilities or trusted partner fulfillment locations depending on inventory availability and destination.

Please refer to our Shipping Policy for complete information regarding:

• Estimated delivery times
• Shipping origin
• Tracking
• Customs
• Delivery delays
• Lost shipments
• Damaged packages
• Incorrect deliveries

Transferring a package to a carrier does not automatically end our responsibility to review legitimate delivery concerns.

Section 8 — Returns, Refunds & Exchanges

Eligible purchases are covered by our:

180-Day Return Policy

Eligible products may be returned within 180 calendar days after delivery, subject to the conditions described in our Return & Refund Policy.

For preference-based returns, customers are generally responsible for return shipping costs.

If an item arrives:

• Damaged
• Defective
• Incorrect
• Missing essential components
• Materially different from its description

we will provide an appropriate solution at no additional cost to the customer once the issue is verified.

Approved refunds are generally issued to the original payment method within:

5–10 business days

after an eligible returned product has been received and inspected.

Additional processing time may be required by your bank or payment provider.

Please review our Return & Refund Policy for complete eligibility requirements and procedures.

Section 9 — Return Authorization

Returns should not be mailed without prior authorization.

To request a return, contact:

service@pevqoria.com

Our registered company address may not be the same as the warehouse that processes returns.

Please do not send returns directly to our registered business address unless our customer service team specifically instructs you to do so.

Once an eligible return is approved, we will provide the appropriate return address and instructions.

Section 10 — Intellectual Property

The content made available through pevqoria.com may include:

• Pevqoria™ branding
• Logos
• Product names
• Website text
• Photographs
• Graphics
• Videos
• Page layouts
• Designs
• Product descriptions
• Other original materials

Such content may be owned by Shenzhen Dongsi Technology Co., Ltd., licensed to us, or used with permission from applicable rights holders.

Except where applicable law permits otherwise, you may not copy, reproduce, distribute, republish, modify, commercially exploit, or create unauthorized derivative works from protected website content without appropriate permission.

The Pevqoria™ name and related brand elements may not be used in a way that falsely suggests sponsorship, authorization, partnership, or affiliation.

Third-party trademarks remain the property of their respective owners.

Section 11 — Personal & Permitted Use

You may use our website for legitimate personal shopping, informational, and household purposes.

You may not use the Services to:

• Conduct unlawful activity
• Engage in fraud
• Interfere with website security
• Attempt unauthorized system access
• Distribute malware
• Scrape or harvest personal information unlawfully
• Send spam or abusive communications
• Impersonate another person or organization
• Violate intellectual property rights
• Mislead us or other users
• Interfere with the normal operation of the Services

We may restrict access where reasonably necessary to protect customers, our systems, or our legal rights.

Section 12 — Third-Party Tools & Services

Certain website functions may rely on third-party providers.

These may include services relating to:

• Ecommerce hosting
• Payment processing
• Shipping
• Analytics
• Customer communication
• Fraud prevention
• Website functionality

Third-party services may be governed by their own terms and privacy practices.

Where you choose to use a third-party service, you should review the applicable provider's terms when appropriate.

We are not responsible for independent third-party services outside our reasonable control, except to the extent required by applicable law.

Section 13 — Third-Party Links

Our website may occasionally contain links to websites or resources operated by other organizations.

A link does not automatically mean that Pevqoria™ controls, endorses, or is responsible for the third-party website.

If you leave pevqoria.com and use a third-party website, your activity may become subject to that website's own policies and terms.

Please review them before completing transactions or providing personal information.

Section 14 — Shopify & Ecommerce Infrastructure

Pevqoria™ may use Shopify to provide ecommerce infrastructure and functionality for our online store.

Shopify supports the technology used to make the Services available, but purchases made through the Pevqoria™ store are transactions with the Pevqoria™ business rather than purchases from Shopify.

Questions concerning:

• Pevqoria™ products
• Your order
• Delivery
• Returns
• Refunds
• Customer support

should therefore be directed to Pevqoria™ Customer Support at:

service@pevqoria.com

Section 15 — Privacy

Personal information collected through pevqoria.com is handled according to our Privacy Policy.

Because third-party service providers may help operate the Services, information may also be processed by providers that support functions such as:

• Hosting
• Payments
• Fulfillment
• Shipping
• Fraud prevention
• Analytics
• Customer service

Please review our Privacy Policy for more information about how personal information is collected, used, disclosed, and protected.

Section 16 — Reviews, Comments & Feedback

You may occasionally have an opportunity to submit:

• Reviews
• Suggestions
• Comments
• Images
• Product feedback
• Other voluntary content

By submitting content to us, you confirm that you have the necessary right to provide it.

You must not submit content that:

• Violates another person's rights
• Is fraudulent or intentionally misleading
• Contains unlawful or abusive material
• Contains malware or harmful code
• Falsely impersonates another person

Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free right to use voluntarily submitted feedback for purposes including operating, improving, promoting, and supporting our Services.

We may remove content that violates these Terms or applicable law.

Section 17 — Errors, Inaccuracies & Corrections

Despite reasonable efforts, website information may occasionally contain:

• Typographical errors
• Incorrect specifications
• Pricing mistakes
• Availability errors
• Shipping information errors
• Other unintended inaccuracies

We may correct errors or update inaccurate information when identified.

If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide an appropriate resolution.

Section 18 — Availability of the Services

We work to keep pevqoria.com available and functional.

However, uninterrupted access cannot be guaranteed.

The Services may occasionally be unavailable because of:

• Maintenance
• Technical problems
• Network interruptions
• Security events
• Third-party service issues
• Events outside our reasonable control

We may update, modify, suspend, or discontinue portions of the Services where reasonably necessary.

Section 19 — Disclaimer of Warranties

To the extent permitted by applicable law, the website and online Services are provided on an “as available” basis.

We do not guarantee that the website will always:

• Operate without interruption
• Be completely error-free
• Be available at every moment
• Be free from all technical problems

Nothing in these Terms excludes warranties, remedies, statutory guarantees, or consumer rights that cannot legally be excluded.

Products purchased through Pevqoria™ remain subject to our express policies, including our 180-Day Return Policy, as well as applicable mandatory consumer protections.

Section 20 — Limitation of Liability

To the fullest extent permitted by applicable law, Pevqoria™, Shenzhen Dongsi Technology Co., Ltd., and our service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from circumstances beyond the scope of remedies required by law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in this section removes rights relating to:

• Defective products
• Incorrect orders
• Damaged products
• Refund obligations
• Mandatory consumer protections
• Other rights that cannot legally be waived

Section 21 — Customer Responsibility

You are responsible for:

• Providing accurate order information
• Providing a deliverable shipping address
• Using products according to instructions
• Following reasonable safety guidance
• Keeping account credentials secure
• Using the Services lawfully

Customers should review relevant product information before use.

Outdoor products should be used appropriately for their intended purpose and environment.

Section 22 — Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims or losses caused by your unlawful use of the Services, intentional violation of these Terms, or infringement of another person's legal rights.

This provision does not require consumers to assume responsibility for Pevqoria™ errors, defective products, fulfillment mistakes, or obligations that legally belong to us.

Section 23 — Suspension or Termination

We may suspend or restrict access to the Services where reasonably necessary because of:

• Fraudulent activity
• Security threats
• Abuse
• Unlawful conduct
• Serious violations of these Terms

Termination or restriction of website access does not remove rights or obligations that arose before termination, including legitimate order, refund, or payment obligations.

Section 24 — Severability

If any provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply where legally permitted.

Section 25 — No Waiver

If we do not immediately exercise a right available under these Terms, that does not mean we permanently waive that right.

A waiver is effective only where clearly made in accordance with applicable law.

Section 26 — Entire Agreement

These Terms, together with the policies referenced through pevqoria.com, form the agreement governing your use of our Services.

Relevant policies may include:

• Privacy Policy
• Shipping Policy
• Return & Refund Policy
• Payment Options
• Other clearly disclosed purchasing policies

Where a specific policy provides more detailed rules regarding a transaction, that specific policy will apply to the relevant issue, provided it is consistent with applicable law.

Section 27 — Assignment

You may not transfer rights or obligations under these Terms in a way that violates applicable law or materially affects the rights of another person.

We may transfer or reorganize rights and obligations connected with the operation of the business where legally permitted, provided this does not remove mandatory consumer rights.

Section 28 — Applicable Law & Consumer Rights

These Terms are interpreted in accordance with applicable laws governing Shenzhen Dongsi Technology Co., Ltd. and the transactions made through pevqoria.com.

If mandatory consumer protection laws in your place of residence provide rights that cannot legally be waived or reduced by contract, those mandatory rights will continue to apply.

Nothing in these Terms is intended to deprive consumers of protections that cannot legally be excluded.

Section 29 — Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes to our Services
• Operational changes
• Legal requirements
• Policy updates
• New website functionality

The most current version will be made available on this page.

Where applicable law requires advance notice of a material change, we will provide notice in an appropriate manner.

Changes will apply from the effective date stated or otherwise permitted by applicable law.

Section 30 — Policy Consistency

These Terms should be read together with the other policies published on pevqoria.com.

Our current core transaction rules include:

Order Processing: 2–4 business days under normal conditions
Standard Shipping Fee: $5.99 per order
Order Cancellation Request Window: Within 12 hours after purchase
Return Window: 180 calendar days after delivery
Approved Refund Processing: Generally 5–10 business days after an eligible return is received and inspected
Transaction Currency: USD

If you notice information that appears inconsistent between pages, please contact us at:

service@pevqoria.com

so we can review it.